Legal
Privacy Policy
This policy explains what information DashBrew LLC ("DashBrew", "we", "us") collects through the KegMetrics app for iPhone (KegMetrics 2), the KegMetrics desktop and browser app, and kegmetrics.com, and what we do with it. KegMetrics is a keg and inventory tracking tool for breweries and cideries. In short: we collect what we need to run your account and your brewery's data, we don't sell it, and we don't use it for advertising.
1. What we collect
Account information
- Your email address. A KegMetrics account is required, so your email always reaches our servers.
- An optional name. If you don't enter one, we use the part of your email before the @.
- Your password, which we store only as a salted hash. We never store it in readable form.
- Sign-in session tokens that keep you signed in.
Business information you enter
- Your brewery's name.
- Team members' names, emails and roles, and invites (which can include an email address).
- Kegs, batches, inventory, and sales and distribution records, including any customer or account names and details you type in.
If you enter information about your customers or accounts, you're responsible for having the right to share it with us for this purpose.
Device information
- A device ID generated by the app and your device's name. We use these only to mark your brewery's primary sync device and paired devices.
- We do not collect your device's advertising identifier (IDFA).
Purchase information
- When you buy KM2 Pro, Apple handles the payment. We receive Apple StoreKit transaction IDs and the signed receipt so we can verify the purchase and attach Pro to your account.
- We never see your card or payment details.
Camera
KegMetrics uses your camera only on your device, to scan invite or pairing QR codes and keg barcodes. No images are stored or uploaded.
What we don't collect
We don't collect your location, contacts, photos, microphone audio, or health data, and we don't track you across other companies' apps or websites.
2. How we use it
- To create and secure your account and keep you signed in.
- To run the features you use: tracking, team membership and invites, device pairing, and (with Pro) sync and the desktop version.
- To verify purchases and unlock Pro on your account.
- To answer your support requests.
We don't use your information for advertising, and we don't build advertising profiles.
3. Sharing (we don't sell your data)
- We don't sell your personal information, and we don't share it for advertising.
- Your brewery team: brewery data is shared with the members of your brewery in KegMetrics.
- Hosting: our backend and the desktop and browser app run on Amazon Web Services (AWS), which stores and processes data for us.
- Apple: Apple processes App Store payments under its own privacy policy (apple.com/legal/privacy).
- Legal reasons: we may disclose information if the law requires it, or to protect the rights and safety of our users or DashBrew.
- Business transfer: if DashBrew is merged or sold, your information may move to the new owner under this policy.
KegMetrics contains no third-party analytics, crash-reporting, advertising or tracking tools. Sign-in uses our own email and password system, not a third-party sign-in service.
4. Storage and security
- On your iPhone: your brewery's data is kept in a local database on the device.
- On our servers: account, team membership, Pro purchase and device pairing records are stored on KegMetrics' own backend, hosted by AWS in the United States (us-east-1).
- With Pro sync on: your brewery's primary device uploads a snapshot of the brewery's data to our servers about every 15 seconds, and other members' changes pass through our servers.
- During a solo trial: your business data generally stays on your device. Account details, and the information needed to run your account, still go to our servers.
- Desktop and browser app: it's served from AWS and uses the same backend and account.
Passwords are stored only as salted hashes, and sessions use sign-in tokens. No system is perfectly secure, but we work to protect your information and limit access to it.
5. Retention
We keep your account information for as long as your account exists. Brewery data stays with the brewery while it has members. When you delete your account, we remove it as described below. We may keep limited records when the law requires it.
6. Account and data deletion
You can delete your account in the app: go to Profile, choose Delete Account, and type DELETE to confirm. This removes your account and its sign-in sessions, pairing and device records, and clears KegMetrics data stored on that device.
- If you're a brewery admin and other members remain, the longest-standing member becomes admin, and the brewery's shared data stays with the brewery.
- If you can't access the app, or want help deleting your brewery's data, email support@kegmetrics.com.
- Deleting your account doesn't refund a Pro purchase. Refunds are handled by Apple at reportaproblem.apple.com.
7. Children
KegMetrics is a business tool for breweries and cideries. It isn't directed at children under 13, and we don't knowingly collect personal information from them. If you believe a child has given us information, contact us and we'll delete it.
8. Your rights
You can ask us to give you a copy of your personal information, correct it, or delete it. Email support@kegmetrics.com. You can also update your details or delete your account in the app. We may need to verify your identity first.
California residents
Under the California Consumer Privacy Act (CCPA), as amended, you have the right to know what personal information we collect, use and disclose; to ask us to delete or correct it; and to not be discriminated against for using these rights. We don't sell personal information or share it for cross-context behavioral advertising. The categories we collect are listed in section 1, and the purposes in section 2. To make a request, email support@kegmetrics.com.
Outside the United States
Our servers are in the United States. If you use KegMetrics from elsewhere, your information is processed in the U.S. Depending on where you live, you may have additional rights. Contact us to use them.
9. Changes to this policy
If we change this policy, we'll post the new version here and update the effective date. For significant changes, we'll also let you know in the app or by email.
10. Contact us
DashBrew LLC
Email: support@kegmetrics.com
For app help, see Support.